Shipping policy

The customer will have the alternative of selecting the type of shipping they want for the delivery of their products. Wallflowers Playbook will provide information related to the postal service, including estimated dates and costs. The customer will be solely responsible for the shipping costs. Delivery dates are not guaranteed. 

Wallflowers Playbook will not be responsible for wrong or incomplete addresses provided by the customer, lost or stolen packages, delays or damages to the product(s) or packaging caused by the weather and any damages caused by the postal service during the handling and delivery process. Wallflowers Playbook will not be responsible for faith and strict compliance with shipping dates and will not be bound by any guarantee for these purposes. Delays and special circumstances in processing known by the company will be properly announced.

The company will be responsible for shipping costs only in cases where we determine that there have been manufacturing defects and grants a product replacement.

We are not responsible for the shipping treatment. Please read the care instructions carefully stated on the product(s) description section on the website in wallflowersplaybook.com